It has been said that you can’t convince anyone of anything, but you can help someone convince themselves. One way of doing this is to create tools that allow for their own personal discovery and empowerment. In other words, give them the questions, not the answers.
This quote is one of many moments throughout Citizen Designer that recently caught my eye and mind. For me, what makes a piece of art, design, or music great is that it opens a door to self-discovery. And then that discovery leads to something new.